Predicting interaction quality in customer service dialogs

Published in In the proceedings of Advanced Social Interaction with Agents: 8th International Workshop on Spoken Dialog Systems, 2018

Recommended citation: Svetlana Stoyanchev, Soumi Maiti, Srinivas Bangalore, "Predicting interaction quality in customer service dialogs." In the proceedings of Advanced Social Interaction with Agents: 8th International Workshop on Spoken Dialog Systems, 2018.